Prompt efficient service, with fantastic support for the more involved and complex cases. Whether I have contacted by telephone or e-mail my queries have been answered promptly. A truly cost-effective solution to veterinary diagnostics.
David Holah BVSc CertZooMed MRCVS - Piddle Valley Vets
I have been using PALS laboratory for around five years now. I was looking for a laboratory specialising in exotic pathology. I wanted a service that was quick, efficient and accurate. I am always provided with species ranges when I request blood samples and the clinical interpretation is also useful.
Whenever dealing with unusual cases, the girls, Mary and Debbie are always helpful and often a font of knowledge. When needed, the veterinary surgeons who provide the interpretation, are available providing further support. In all, the service is excellent.
Siuna A Reid BVMS MRCVS - The Veterinary Health Centre
We have used PALS for several years and value their friendly and helpful service. They have always endeavoured to find answers to our questions, give a rapid turnaround of test results and help with our research.
Ghislaine Sayers BVSc MSc MRCVS - Paignton Zoo Environmental Park
We felt compelled to write to you to thank you for all you do. When you were first recommended to us three years ago it was the best recommendation we had received. Your relaxed but, professional manner it truly amazing. No question is too small and you endeavour to answer all be it by phone or email. If it’s important to us, it’s important to you.
We have received nothing but 100% high quality care from you at all times. When waiting on results they are prompt, efficient, and precise and very cost effective. Your professional, polite, gracious and you listen, putting us totally at ease. We couldn’t recommend or, thank you enough for your support and professional standards we have always received. Your service is excellent.
Donna and Bryan Cox
Whenever I'm asked about veterinary laboratories I always recommend PALS; they offer a very friendly and personal service with speedy results. Unlike a lots of labs the interpretations are always really helpful; they read the clinical history you submit, interpret accordingly and give you suggestions of further clinical or lab work to help with your diagnosis if needed. If I have a problem with any of my own animals - equine, companion or exotic, I always send my samples to PALS and that's the highest recommendation I can give.
Vicki Temple BVMS MRCVS - Millcroft Vets
I have been using PALS for my veterinary laboratory tests for the last five years and have found them to be excellent. I would particularly commend the exotics and microbiology testing. I learn something new every week from them which helps me to continually improve the service I give my clients.
Alan Humphreys - Village Vets Centre Ltd. Liverpool.