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Pinmoore Animal Laboratory Services Specialise in Veterinary Diagnostics.


Welcome to Pinmoore Animal Laboratory Services, or PALS for short. We are an established international veterinary laboratory who provide a wide range of veterinary diagnostic services with the purpose of providing high quality and accurate laboratory results for small animals, exotic, equine, farm, zoo and wildlife.


PALS is situated in rural Clotton, nr Tarporley, Cheshire. The veterinary laboratory was formed to provide fast, individual and accurate results. We are committed to diagnosing problems quickly, therefore reducing mortality rates and maintaining excellent client relationships.


PALS are one of the UK’s Leading Exotic Veterinary Laboratories




We have been informed by Royal Mail of a potential disruption of their services, many of their employees are now self isolating, therefore this is delaying mail items being sorted. We would suggest that samples are sent by 9am Special Delivery so that you are able to track them and to guarantee delivery. Please see Royal Mail's statement below.


Special Delivery Guaranteed by 1pm

For items posted from Thursday 19 March 2020 onwards, we’ll no longer guarantee deliveries by 1pm the next working day. We’ll still prioritise Special Delivery parcels and letters and will aim to deliver by 1pm or before the end of day. Resource implications of the latest coronavirus advice means we may not be able to meet the customer promise of guaranteed next day delivery in all locations at all times. 

Our Special Delivery Guaranteed by 9am service remains unchanged; we still guarantee to deliver by 9am.

Contingency plans

We have strong contingency plans in place to ensure mail is kept moving. The scale, vast network and business continuity expertise of our organisation means we have extensive experience in being able to quickly deploy plans so we continue to provide customers with access to our collection and delivery services, and their mail.

More information is available at  https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update


We are happy to report that PALS is currently operating as normal with no confirmed cases of COVID-19 virus amongst our staff.
We are taking every precaution against this virus to protect both our visitors and workforce to ensure their safety at all times.
If we can be of any service, please call us on 01829 781855 with any queries/ questions you may have!
Hopefully we will all keep safe and in good health during this very unusual time.

'Committed to Excellence'